Report IP Infringement
Contact us about this1. Contact and responsible entity
Reports for the selected market should be addressed to Sincliq Inc., 1000 Northwest Street, Mid-Town Brandy Wine, Suite 1200, Wilmington, DE 19801, USA. Email hello@sincliq.com with the subject “IP” and a brief description. This general contact channel covers alleged violations of rights beyond intellectual property. Identify the country connected with the matter and your preferred correspondence language: Polish, German or English. Website language does not change the responsible entity or alone determine applicable law. If you are unsure which service or entity is involved, provide its address and explain the circumstances; that uncertainty should not prevent a specific report.
2. What you can report
You may report suspected infringement of copyright, trademarks, designs or other intellectual property, as well as privacy, image, personality or other legally protected rights. Reports may also concern impersonation, fraud or other potentially unlawful material connected with a service. Identify whether the issue involves Sincliq's own publication, customer material, a message or an external website. A Sincliq logo, link or integration does not establish that we control the material. Available action depends on our actual role. For a technical vulnerability, follow the security reporting policy and limit the sensitive details you disclose.
3. Locate the material precisely
Provide the full URL of each disputed publication and the date and time observed, preferably with a time zone. For dynamic material, describe the screen, account or feature; for recordings, identify the relevant timestamp. Explain whether access requires signing in without sharing passwords or another person's session. Screenshots should show necessary context with unrelated information redacted. A homepage, search result or blanket request to remove everything may not locate the material sufficiently. If it has disappeared, describe its former location and preserve evidence already held lawfully, without collecting further information about others.
4. Rights, authority and evidence
Explain your connection: affected person, rights holder, authorized representative or observer. If asserting another person's rights, identify whom you represent and provide suitable evidence of authority with irrelevant details redacted. Describe the protected work, sign or right, its territory and scope; give a registration number where one exists and is relevant. Copyright does not always require registration. Original sources, relevant license extracts, dates and side-by-side explanations can help. An ordinary report of potentially illegal content, including a DSA notice, does not require ownership of the rights. Separate formal claims may nevertheless require specific standing.
5. Accurate, good-faith reporting
Separate observed facts from suspicions and explain why the particular use or conduct may be unlawful. Identify relevant legal provisions if known; for an ordinary report, a clear explanation matters more than legal terminology. Confirm your good-faith belief that the information and allegations are accurate and complete to your knowledge. Disclose known permission, licenses, previous decisions or an existing dispute involving the same material. Correct or withdraw a mistaken report promptly. Do not use this process to suppress lawful criticism, harass another person or apply commercial pressure. Explain any uncertainty instead of presenting an assumption as established fact.
6. Lawful uses and exceptions
For US matters, we consider licenses, permission, public-domain status and fair use under 17 U.S.C. § 107. Fair use weighs the purpose and character of use, the nature of the work, the amount and significance used, and the effect on the work's potential market or value. There is no universal safe percentage or automatic exemption for education, commentary or noncommercial use. Include circumstances that may weigh against your position. Trademark, privacy and reputation complaints follow their own applicable rules; DMCA procedures do not replace that assessment. Ownership alone does not establish that a particular use is unlawful.
7. Assessment and possible action
We assess whether the material can be identified, the significance of the evidence, applicable law and Sincliq's control over the issue. We may request specific missing information or the affected party's response where law and safety permit. Outcomes may include correction, restricted access, removal, leaving material available or referral to the relevant operator. Measures should match the established issue, including its territorial scope. A report neither resolves a legal dispute nor triggers automatic removal. Urgent danger or an authority's order may justify interim action. Requests for clarification do not defer an existing legal duty to act.
8. US: when DMCA procedures apply
The procedures in 17 U.S.C. § 512 concern specified provider functions and copyright allegations. They do not automatically cover trademark, reputation or privacy disputes. hello@sincliq.com is our general reporting contact; we do not identify it as a registered DMCA agent's address or present this page as evidence of statutory safe-harbor eligibility. For a formal notice, establish the relevant provider and agent using published details and the U.S. Copyright Office directory. You may still send us an ordinary report, but do not assume that emailing this general address alone satisfies service on an agent or starts section 512 deadlines.
9. Copyright notice requirements
Where section 512(c)(3) applies, a written notice to the proper designated agent must substantially include an authorized person's physical or electronic signature; identification of the work, or a representative list for multiple works at one site; the disputed material and information sufficient to locate it; and contact information such as address, telephone and available email. State your good-faith belief that the use is not authorized by the owner, its agent or law. Confirm accuracy and, under penalty of perjury, your authority to act for the owner of the allegedly infringed exclusive right. Identify missing details and provide available clarification promptly.
10. Review and counter-notices
You may request ordinary reconsideration by identifying the decision and new arguments. A formal section 512(g)(3) counter-notice following removal requires a physical or electronic signature, identification of the material and its former location, and a statement under penalty of perjury of your good-faith belief that removal resulted from mistake or misidentification. Include your name, address and telephone, consent to the jurisdiction of the federal district court for your address or, outside the US, any judicial district where the provider may be found, and agreement to accept service from the original notifier or its agent. Send it to the proper designated agent.
11. Next steps and court remedies
Under section 512(g), a compliant counter-notice is promptly copied to the original notifier with notice of intended restoration in ten business days. Restoration follows no earlier than ten and no later than fourteen business days after receipt, unless the designated agent first receives notice of a filed court action seeking to restrain the subscriber's infringement. This is not a deadline for every complaint or a promise to restore material subject to a separate lawful restriction. Knowing material misrepresentations in notices or counter-notices may create liability under section 512(f). Access to the courts remains independent of this process.
12. Privacy and information sharing
Provide only information necessary for assessment and contact. Avoid full identity documents, customer lists, payment data or unrelated private correspondence. Information is used on an applicable legal basis for verification, handling, communication, legal obligations and protecting claims. Necessary parts may be shared with the affected party, advisers, the relevant provider or authorities where a lawful basis exists. A DMCA counter-notice includes information forwarded to the notifier. We do not promise complete anonymity or legal professional privilege. Identify particular risks from revealing your identity. Retention depends on the matter, legal duties and claims; the privacy policy explains individual rights.
13. Urgent matters and follow-up
For immediate danger to life or safety, contact the appropriate emergency services without waiting for Sincliq. Email hello@sincliq.com with the urgency and specific risk; this inbox is not an emergency service or a promise of round-the-clock coverage. Do not download or forward material whose possession or distribution is unlawful; identify its location. Send additions and withdrawals in the same thread, referring to earlier information. Withdrawal does not remove duties imposed by law or an authority's order. Repeating identical messages does not replace evidence; clearly and factually identify any new urgent circumstances.